Privacy Policy
Last Updated: September 2026
1. Information We Collect
Pigeonite (“Company,” “we,” “us,” or “our”), the operator of pigeonite.net available at pigeonite.net (the “Site”), collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”). We collect Personal Information directly from you, automatically through your use of the Site and our SaaS platform, and from third-party service providers and partners.
The categories of Personal Information we may collect include: identifiers such as your name, email address, postal address, phone number, IP address, account name, and online identifiers; commercial information such as records of products or services purchased, obtained, or considered; internet or other electronic network activity information, including browsing history, search history, and information regarding your interaction with the Site; geolocation data; professional or employment-related information; and inferences drawn from any of the foregoing to create a profile about your preferences and characteristics.
We also collect non-Personal Information that does not directly identify you, such as aggregated data, de-identified data, and technical information about your device, browser type, operating system, and usage patterns. If you choose to interact with our customer support, payment processors, or marketing communications, we may collect the content of those communications and related metadata. You are not required to provide Personal Information; however, refusing to provide certain information may prevent you from accessing certain features of the Site or our services.
2. How We Use Your Information
We use the Personal Information we collect for legitimate business and commercial purposes, including to provide, operate, maintain, and improve the Site and our SaaS services; to process transactions, fulfill orders, manage accounts, and send related information such as confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages; and to respond to your comments, questions, and requests and provide customer service.
We may also use your Personal Information to personalize your experience on the Site; to develop new products, services, features, and functionality; to communicate with you about products, services, offers, promotions, and events, and to provide news and information we think will be of interest to you; to monitor and analyze trends, usage, and activities in connection with the Site; and to detect, prevent, and address technical issues, fraud, security incidents, and illegal activities. Where required by applicable law, we will obtain your consent before sending marketing communications.
Additionally, we may use your information to comply with applicable legal obligations, enforce our agreements, and protect the rights, privacy, safety, or property of our users, the Company, or third parties. We may use de-identified or aggregated information for any lawful purpose, provided such information cannot reasonably be used to re-identify you.
3. Information Sharing
We do not sell your Personal Information in the conventional sense. However, under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), certain disclosures of Personal Information to third parties for cross-context behavioral advertising or other valuable consideration may be characterized as a “sale” or “sharing.” We disclose Personal Information only as described in this Privacy Policy and for the business purposes set forth herein.
We may share your Personal Information with service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance. These service providers are contractually prohibited from using your Personal Information for any purpose other than providing services to us and are required to maintain appropriate security measures.
We may also disclose your Personal Information: (a) if required by law, legal process, or governmental request; (b) to enforce our Terms and Conditions or Terms of Service; (c) to protect our rights, property, or safety, or that of our users or others; (d) in connection with a merger, acquisition, financing, or sale of all or a portion of our business or assets; and (e) with your consent or at your direction. We are not responsible for the privacy practices of third-party websites, applications, or services that may be linked from the Site.
4. Cookies and Tracking
We and our third-party partners use cookies, web beacons, pixels, local storage, and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of the Site. These technologies help us operate the Site, improve functionality, analyze usage, and deliver relevant content and advertisements. For more information, please review our Cookie Policy.
Because we operate in the United States, we follow an opt-out consent model. This means that, except where required by applicable state law, we may place cookies and use tracking technologies when you visit the Site without obtaining prior consent. Residents of California and other states with applicable privacy laws may have the right to opt out of the sale or sharing of their Personal Information and the use of certain sensitive Personal Information. You can exercise these rights by following the instructions in the “Your Rights and Choices” section below or by using any “Do Not Sell or Share My Personal Information” link provided on the Site.
You can manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Disabling certain cookies may affect the functionality and availability of the Site. We honor opt-out preference signals such as the Global Privacy Control where recognized by applicable law. Our use of analytics and advertising partners is subject to the terms and privacy policies of those third parties.
5. Your Rights and Choices
Depending on your state of residence, you may have certain rights regarding your Personal Information under the CCPA/CPRA and other applicable US state privacy laws. These rights may include: the right to know what Personal Information we have collected about you, including the categories and specific pieces of Personal Information; the right to know the categories of sources from which we collect Personal Information, the business or commercial purposes for collecting, selling, or sharing Personal Information, and the categories of third parties to whom we disclose Personal Information; and the right to delete Personal Information that we have collected from you, subject to certain exceptions.
If you are a California resident or a resident of another state that provides an opt-out right, you have the right to opt out of the sale or sharing of your Personal Information and, where applicable, the right to limit the use or disclosure of sensitive Personal Information. You may exercise these rights by contacting us at [email protected], calling us at +15035550110, or submitting a request through any webform or toll-free number designated on the Site. We will not discriminate against you for exercising your privacy rights.
To verify your request, we may require you to provide information sufficient to confirm your identity, such as your name, email address, and account details. You may also designate an authorized agent to make a request on your behalf, provided that the agent is registered with the applicable Secretary of State and you provide us with signed written permission. We will respond to verifiable consumer requests within the timeframe required by applicable law. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your state attorney general or other regulatory authority.
6. Data Security
We implement and maintain reasonable administrative, technical, and physical safeguards designed to protect your Personal Information from unauthorized access, use, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, firewalls, secure server environments, and regular security assessments. We restrict access to Personal Information to employees, contractors, and service providers who need the information to operate, develop, or improve our services and who are subject to confidentiality obligations.
Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your Personal Information. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. If you believe your account has been compromised, please notify us immediately at [email protected].
To the maximum extent permitted by applicable law, Pigeonite, its affiliates, officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or relating to unauthorized access to, alteration of, or deletion of your Personal Information, even if advised of the possibility of such damages. Our total cumulative liability for any claim relating to privacy or data security shall be limited to the amount you paid us, if any, for the services during the twelve (12) months preceding the event giving rise to liability or one hundred United States dollars (US$100), whichever is greater.
7. International Data Transfers
Pigeonite is based in the United States, and the information we collect is processed and stored in the United States. If you access the Site from outside the United States, you understand and agree that your Personal Information will be transferred to, processed, and stored in the United States and other jurisdictions where our service providers operate. These jurisdictions may have data protection laws that differ from those in your country of residence.
We take appropriate measures to ensure that cross-border transfers of Personal Information are conducted in accordance with applicable law and with appropriate safeguards in place, such as standard contractual clauses, adequacy determinations, or other legally recognized transfer mechanisms. By using the Site or submitting your information, you consent to the transfer, processing, and storage of your Personal Information in the United States and other jurisdictions as described in this Privacy Policy.
If you are located in a jurisdiction that requires a higher standard of protection, please contact us at [email protected] to discuss available safeguards. We do not represent that the Site or our services are appropriate or available for use in any particular jurisdiction outside the United States.
8. Children's Privacy
The Site and our services are not directed to, and we do not knowingly collect, solicit, or maintain Personal Information from children under the age of thirteen (13). If we learn that we have collected Personal Information from a child under thirteen without verification of parental consent, we will take steps to delete that information as quickly as possible. If you believe that we might have any information from or about a child under thirteen, please contact us at [email protected].
If you are a resident of a state that defines “child” differently for privacy purposes, such as California, we will apply the age threshold and parental consent requirements specified by that state’s law. We encourage parents and guardians to monitor their children’s online activities and to contact us if they have any concerns about information collected from minors.
We do not use age-gating mechanisms solely for marketing, and any requests for age-related information are used only to comply with legal requirements or to provide age-appropriate content. We will not condition a minor’s participation in an online activity on the disclosure of more information than is reasonably necessary to participate.
9. Changes to Policy
We reserve the right to update, amend, or modify this Privacy Policy at any time and for any reason, in our sole discretion. When we make material changes, we will notify you by updating the “Last Updated” date at the top of this Privacy Policy and, where required by law, by posting a prominent notice on the Site or sending you a direct communication.
Your continued use of the Site or our services after the effective date of any revised Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the revised Privacy Policy, you must stop using the Site and our services and may request deletion of your account and Personal Information in accordance with the “Your Rights and Choices” section.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your Personal Information. Material changes may relate to new uses of Personal Information, changes in data sharing practices, or new legal requirements. Prior versions of this Privacy Policy may be available upon written request.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, our privacy practices, or your rights under applicable law, please contact us using the information below:
- Company Name: Pigeonite
- Email: [email protected]
- Phone: +15035550110
- Address: 1211 SW 5th Avenue, Suite 1900, Portland, OR 97204, United States
You may contact us to exercise your privacy rights, submit a complaint, or request additional information about our data practices. We will respond to inquiries in accordance with applicable law and within any timeframes required by the CCPA/CPRA or other state privacy laws.
California residents may reach us at the contact information above to submit requests under the CCPA/CPRA. If you are a resident of another US state with a comprehensive privacy law, you may also contact us to inquire about rights available to you and how to exercise them.